Patient Information
We are committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment along with links to patient forms and paperwork.
Your First Visit
Initial Examination
Pain Concerns
Office Policies
Appointments
Your scheduled appointment time is valuable and has been reserved specifically for you. If it is necessary to reschedule your appointment, we require at least 48 business hours notice. Â Otherwise a charge of $75 per hour scheduled will be incurred.
For all I.V. sedation appointments a minimum of 7 days notice is required or you may be charged a fee of $150 for a missed or short notice cancelled appointment.
We are aware that unforeseen events sometimes require missing an appointment, however we do ask for this courtesy, not just for us but for our other patients.
Insurance
Dentistry@Merritt will be more than happy to bill your insurance company on your behalf as a courtesy. Â However, we cannot always know as to what your insurance may or may not do in regards to payment, no matter how much we try. Â Thus, we are not responsible if your insurance company does not pay for our professional services and materials. You are therefore financially responsible for any services and/or materials that are not covered by your insurance.
Services may be paid with Cash, Debit, Visa, Mastercard, or American Express. Â In services requiring lab work, (Crowns, Bridges, Retainers, Dentures, and Partials) a minimum of 50% deposit is required and the remaining 50% is due upon delivery of materials.
Payment is required on the date of service, unless prior arrangements have been made for payment.
Useful Links
There is much to know when considering your dental treatment. We’ve provided this list of useful links for your information!
New Patients
It is easy to make an appointment for your initial examination and dental treatments. Call 250-378-4888 to speak with a staff member and you can complete the New Patient Form by clicking below.